Every organization has 5 primary goals: to produce a product [or service], safely, with quality, creating customer satisfaction, and with a profit [or within budget]. The ability to accomplish these objectives consistently and intentionally occurs because the organization is technically “smart” and socially “healthy”. [I work with organizations to develop these outcomes.] A positive culture, with community, allows for the presence of organization health. When people are working together in community there is a greater opportunity for the organization to reach its goals and objectives. In the absence of this community there is unpredictability and failure; culture eats strategy for lunch.
Without a community of people working together people can easily become cynical and disengaged. Good community allows for a safer environment where people are watching out for others. Good community creates cohesiveness and makes it easier to tackle hard tasks without getting too fatigued.
Case Example: Two operators where working together [at different times] on a single piece of equipment. The second operator was removing the cover on the equipment to access the interior compartment for maintenance.